Terms

Last updated: 11 November 2026

These terms are the agreement between you and [Company legal name] (company number [number], registered office [registered address]), who run SEAgent ("we", "us"). Please read them before you subscribe. By creating an account or subscribing, you agree to them. Our privacy policy explains how we handle your data.

1. What SEAgent is

SEAgent helps you understand and improve how your website does in Google search. It reads your Google Search Console data, checks your website's pages, tests their speed, and uses Claude, an AI from Anthropic, to explain what it finds and suggest improvements. It can also read a Shopify store you connect, and help you write articles.

SEAgent is for businesses and people using it for their work, and you must be 18 or over to use it.

2. Your account

  • Give us accurate details and keep your email address up to date: it's how we reach you.
  • Keep your password to yourself. You're responsible for what happens on your account, so tell us straight away if you think someone else has used it.
  • Each account is for one person or business.

3. Your plan and your website

A plan covers one website, which you choose when you subscribe. To use SEAgent for another website, you'll need another plan.

You may only connect a website, Google Search Console property or Shopify store that you own or have permission to manage. Connecting them also means you agree to Google's and Shopify's own terms for those services.

4. Payment, credits and cancelling

  • Your subscription is paid monthly in advance at the price shown on our website when you subscribe, through Stripe. It renews each month until you cancel.
  • Credits pay for Claude's work, such as insights, suggestions, fixes, article edits and assistant answers. Your plan includes a number of credits each month, and you can buy more as top-ups. The credits a piece of work uses depend on how much of Claude it needed. SEAgent shows your balance on the Billing page, and Claude's work stops when you run out until your next month's credits or a top-up.
  • Unused credits carry over from month to month while your plan is active. When your plan ends, any credits left end with it. Credits have no cash value and can't be transferred or refunded.
  • Cancelling: you can cancel at any time from the Billing page. Your plan carries on until the end of the month you've paid for, then stops renewing.
  • Your right to cancel: if you're a consumer, you have 14 days from subscribing to cancel for a full refund, unless you've started using the service in that time, in which case we may keep an amount for what you've used. Top-ups are used as you go, so once you've used any of a top-up's credits it can't be refunded.
  • Price changes: we'll tell you at least 30 days before a price change applies to your plan, so you can cancel first if you'd like to.

5. What Claude writes

SEAgent's insights, suggestions, rewritten articles and other text are written by an AI. They're often useful, but they can be wrong, out of date or unsuitable for your business. Check anything before you rely on it or publish it, including any facts, figures or claims, and anything marked in square brackets for you to fill in. You're responsible for what you publish on your website.

Search engines decide their own rankings. We can't promise any particular result in Google or any amount of traffic or sales.

6. Your content

Your website, your data and what you write in SEAgent stay yours. You allow us to store and process them only to provide SEAgent to you, as our privacy policy describes. What Claude writes for you is yours to use as you wish.

7. Using SEAgent fairly

Please don't:

  • connect websites or accounts you don't have permission to manage;
  • use SEAgent for anything unlawful, or to write spam, misleading content or content that infringes anyone's rights;
  • try to get around your plan's limits, or into parts of SEAgent or other people's accounts you shouldn't reach;
  • overload, attack, copy or resell SEAgent, or scrape it with automated tools.

If you do, we may suspend or close your account. We'll tell you why, unless the law or a security risk stops us.

8. Other companies' services

SEAgent relies on Google, Anthropic, Stripe and Shopify. If one of them changes or stops its service, part of SEAgent may change or stop working. We'll do our best to keep things running and tell you about anything that affects you.

9. Keeping SEAgent running

We work to keep SEAgent available and your data safe, but we can't promise it will always be available or free of mistakes. We may improve and change SEAgent over time. If we make a change that takes away something important you pay for, we'll tell you in advance, and you can cancel.

10. Our responsibility to you

Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn't allow us to limit. If you're a consumer, you also have rights under consumer law that these terms don't affect.

Otherwise, we aren't responsible for losses we couldn't have foreseen, or for business losses such as lost profits, sales or opportunities. Our total responsibility to you for anything to do with SEAgent is limited to what you paid us in the 12 months before the problem arose.

11. Ending the agreement

You can stop using SEAgent at any time, and ask us to delete your account. We can end our agreement with 30 days' notice, or straight away if you seriously or repeatedly break these terms. If we end it without you having broken them, we'll refund what you've paid for any time after it ends. When your account is deleted, we delete your data as our privacy policy describes.

12. Changes to these terms

We may update these terms. We'll tell you about important changes by email or in SEAgent at least 30 days before they apply. If you don't agree, you can cancel before then.

13. The law

These terms are governed by the law of England and Wales. Any dispute will be dealt with by the courts of England and Wales, but if you're a consumer living in Scotland or Northern Ireland, you can also bring proceedings there.

14. Contact us

Questions about these terms? Contact us at [contact email address] or through our contact page.